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Viceroy Hotel Group

Cookie Policy for Viceroy Insider

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What is a cookie?

Cookies are small text files that many websites automatically download to a user's computer or other device when they browse online. Cookies are primarily used to collect standard Internet log information and visitor behaviour data. This information is typically used to track visitor use of a website, improve the functionality of the website and to compile statistical reports on website activity.

What cookies will this website use and for what purposes?

The website available at (the Site) is owned by Viceroy Hotel Management, LLC (referred to in this Cookie Policy as "our", "us" or "we") uses cookies in order to:

  • make the Site function efficiently;
  • save you having to login every time you visit the Site;
  • remember your settings during and between visits;
  • improve the speed and security of the Site;
  • manage the availability of the Site.

The cookies that the Site uses include:

Single session cookies.  These enable the Site to keep track of your movement as you browse from page to page in order to ensure that you will not be asked for the same information you have previously given during your visit to the Site. We may use such cookies to analyse user behaviour, such as which pages have been visited during the session, and in order to improve your overall experience, for example enabling us to determine and display more relevant content. The Site uses the following single session cookies:

  • Mogul – used for user log in purposes
  • csrfToken – used for data security purposes
  • NB_SRVID – used to manage the Site's availability and manage the 'load' from multiple users

Persistent cookies.  These cookies enable us to collect information such as the number of visitors to the Site and the pages visited (in aggregate) in order to analyse user behaviour. This information is collected in an anonymous form and will be collated with similar information received from other users to enable us to compile reports in order to develop and improve user experience by displaying more tailored and relevant content.

Third party cookies and analytics

We may use third party technology, such as Google Analytics, to provide us with information about how you use the Site. This may include the use of cookies to collect anonymous information, including the number of visitors to the Site, where they have come to the Site from, the pages they visit and the length of time they have spent on the Site. We may use this information to compile statistics and to help us to improve the Site and the services we offer. Google’s privacy policy is available at

This data is collected primarily for monitoring the usage and performance of our website. We may use your IP address and track browser types to build a profile of our users.

Refusing cookies and further information

Please note that you can activate the setting on your Internet browser to refuse the setting of all or some cookies. In addition, the website linked to below will tell you how you can remove existing cookies from your browser if you wish to. However, if you use your Internet browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the Site. The way in which you adjust your browser security settings varies from browser to browser.

For further information about cookies, please visit